TERMS AND CONDITIONS
**Last Updated:** 01 March 2025
Welcome to Book Membrane! These Terms and Conditions govern your use of our website and services. By accessing or using Book Membrane, you agree to comply with these terms. Please read them carefully.
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## **1. General Terms**
1.1. Book Membrane is open to users of all ages. However, users under the age of 13 should have parental guidance while using the website.
1.2. We reserve the right to update these terms at any time. Your continued use of the website implies acceptance of any changes.
1.3. Users must ensure that the information provided is accurate and up to date.
1.4. Any violation of these Terms and Conditions may result in termination of access to our services.
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## **2. Account Registration**
2.1. To access certain features, you may need to create an account.
2.2. You are responsible for maintaining the confidentiality of your account credentials.
2.3. Book Membrane reserves the right to suspend or terminate accounts suspected of fraudulent or unauthorized activities.
2.4. You agree to notify us immediately if you suspect any unauthorized use of your account.
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## **3. Orders and Payments**
3.1. All orders placed through our website are subject to availability and acceptance.
3.2. Prices are listed in Indian Rupees (INR) and are subject to change without notice.
3.3. Payments must be made through our approved payment methods. We do not store payment information.
3.4. Book Membrane reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
3.5. Discounts and promotional offers are subject to change without prior notice.
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## **4. Shipping and Delivery**
4.1. Shipping times and costs are displayed at checkout and may vary based on location.
4.2. We are not responsible for delays caused by shipping carriers, but we will provide support through our assistant to help resolve any issues.
4.3. If a package is lost or damaged during transit, please contact us for assistance.
4.4. Customers are responsible for providing the correct shipping address; we are not liable for lost shipments due to incorrect addresses.
4.5. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
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## **5. Returns and Refunds**
5.1. Returns are only accepted for damaged products within 3 days of receiving the order, provided that the damage was caused by Book Membrane and sufficient proof is provided.
5.2. Customers must submit clear photographic or video evidence of the damage for return approval.
5.3. Digital downloads and personalized products are non-returnable and non-refundable.
5.4. If the return is approved, Book Membrane will cover the return shipping costs.
5.5. Refunds will be processed through the original payment method after verifying the returned item.
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## **6. Intellectual Property**
6.1. All content on Book Membrane, including text, images, logos, and software, is the property of Book Membrane and protected by copyright laws.
6.2. You may not copy, distribute, or use any content without written permission.
6.3. Unauthorized use of any intellectual property may result in legal action.
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## **7. User Conduct**
7.1. Users agree not to engage in any unlawful or harmful activity on Book Membrane.
7.2. Any misuse of the website, including hacking, fraud, or spamming, may result in account termination.
7.3. Users may not post offensive, defamatory, or illegal content on the website.
7.4. We reserve the right to remove any content that violates these terms.
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## **8. Limitation of Liability**
8.1. Book Membrane is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.2. We do not guarantee uninterrupted or error-free access to our website.
8.3. We are not responsible for any losses resulting from unauthorized access to your account.
8.4. In no event shall our liability exceed the amount paid by you for the purchased products.
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## **9. Privacy Policy**
9.1. Your privacy is important to us. Our [Privacy Policy](https://chatgpt.com/canvas/shared/67d5659597e4819183caee25f4132c90) outlines how we collect, use, and protect your information.
9.2. By using Book Membrane, you consent to our data practices as outlined in the Privacy Policy.
9.3. We do not sell or share personal data with third parties without user consent, except as required by law.
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## **10. Governing Law**
10.1. These Terms and Conditions are governed by the laws of the country where Book Membrane is registered and operates.
10.2. Any disputes arising from these terms will be resolved in the courts of the applicable jurisdiction where Book Membrane is legally registered.
10.3. If any provision of these terms is found to be invalid, the remaining provisions shall continue to be in full effect.
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## **11. Contact Information**
11.1. For any questions, concerns, or support, please contact us at [Email Address].
By using Book Membrane, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.